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Online and Mobile Tools

Published Nov 09, 24
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Cadillac recognizes the importance of car care and makes it easy for customers to find maintenance details. Ranging from digital resources to dealership interactions, Cadillac uses a variety of methods to ensure customers are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac drivers can view maintenance alerts. This application sends personalized notifications about scheduled maintenance, recalls, and maintenance requirements based on the specific model and distance covered. In addition to this, the app enables owners to schedule service appointments with nearby service centers, check special deals, and monitor the health of their vehicle.



The Cadillac Owner Center, accessible through Cadillac's main webpage, complements the app by providing detailed information such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and provides information on approved service centers.

Dealership Communication

Cadillac's dealership network is essential in providing service information to drivers. During visits, the service advisors go over suggested services and discuss any vehicle concerns with the customer. They provide a detailed breakdown of what the procedure includes, the time needed, and the costs involved. Dealerships also make sure that maintenance logs are updated digitally, making it easy for owners to view the complete history of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are fitted with smart technology that give service reminders and alerts directly on the vehicle's dashboard. These notifications are calculated by the vehicle’s usage and driving habits, ensuring that users are reminded when it’s time for tasks such as oil changes, tire inspections, or fluid checks. The vehicle dashboard gives specifics of each alert, explaining the task and its necessity for the vehicle’s life and performance.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac offers printed owner’s manuals that include a full service calendar, information on proper vehicle care, and fluid specifications. These guides detail tire maintenance, fluid specifications, and service intervals, providing users with a complete resource to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website hosts a variety of educational videos and maintenance tutorials that cover common maintenance tasks, such as monitoring fluids, tire replacement, or interpreting alerts. These tools empower Cadillac owners to be proactive about their vehicle's maintenance while understanding the importance of following a recommended maintenance schedule.

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